The Terms and Conditions were last updated on May 26, 2023
1. Introduction
These Terms and conditions apply to this website and to the transactions related to our products and services. You may be bound by additional contracts related to your relationship with us or any products or services that you receive from us. If any provisions of the additional contracts conflict with any provisions of these Terms, the provisions of these additional contracts will control and prevail.
2. Binding
By registering with, accessing, or otherwise using this website, you hereby agree to be bound by these Terms and conditions set forth below. The mere use of this website implies the knowledge and acceptance of these Terms and conditions. In some particular cases, we can also ask you to explicitly agree.
3. Electronic communication
By using this website or communicating with us by electronic means, you agree and acknowledge that we may communicate with you electronically on our website or by sending an email to you, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement, including but not limited to the requirement that such communications should be in writing.
4. Intellectual property
We or our licensors own and control all of the copyright and other intellectual property rights in the website and the data, information, and other resources displayed by or accessible within the website.
4.1 All the rights are reserved
Unless specific content dictates otherwise, you are not granted a license or any other right under Copyright, Trademark, Patent, or other Intellectual Property Rights. This means that you will not use, copy, reproduce, perform, display, distribute, embed into any electronic medium, alter, reverse engineer, decompile, transfer, download, transmit, monetize, sell, market, or commercialize any resources on this website in any form, without our prior written permission, except and only insofar as otherwise stipulated in regulations of mandatory law (such as the right to quote).
5. Newsletter
Notwithstanding the foregoing, you may forward our newsletter in the electronic form to others who may be interested in visiting our website.
6. Third-party property
Our website may include hyperlinks or other references to other party’s websites. We do not monitor or review the content of other party’s websites which are linked to from this website. Products or services offered by other websites shall be subject to the applicable Terms and Conditions of those third parties. Opinions expressed or material appearing on those websites are not necessarily shared or endorsed by us.
We will not be responsible for any privacy practices or content of these sites. You bear all risks associated with the use of these websites and any related third-party services. We will not accept any responsibility for any loss or damage in whatever manner, however caused, resulting from your disclosure to third parties of personal information.
7. Responsible use
By visiting our website, you agree to use it only for the purposes intended and as permitted by these Terms, any additional contracts with us, and applicable laws, regulations, and generally accepted online practices and industry guidelines. You must not use our website or services to use, publish or distribute any material which consists of (or is linked to) malicious computer software; use data collected from our website for any direct marketing activity, or conduct any systematic or automated data collection activities on or in relation to our website.
Engaging in any activity that causes, or may cause, damage to the website or that interferes with the performance, availability, or accessibility of the website is strictly prohibited.
8. Registration
You may register for an account with our website. During this process, you may be required to choose a password. You are responsible for maintaining the confidentiality of passwords and account information and agree not to share your passwords, account information, or secured access to our website or services with any other person. You must not allow any other person to use your account to access the website because you are responsible for all activities that occur through the use of your passwords or accounts. You must notify us immediately if you become aware of any disclosure of your password.
After account termination, you will not attempt to register a new account without our permission.
9. Refund and Return policy
9.1 Right of withdrawal
You have the right to withdraw from this contract within 60 days without giving any reason.
The withdrawal period will expire after 60 days from the day of the conclusion of the contract.
To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (for example a letter sent by post, fax, or email). Our contact details can be found below. You may use the attached model withdrawal form, but it is not obligatory.
If you use this option, we will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (for example by email) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
9.2 Effects of withdrawal
If you withdraw from this contract, we shall reimburse you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.
Please note that there are some legal exceptions to the right to withdraw, and some items can therefore not be returned or exchanged. We will let you know if this applies in your particular case.
10. Idea submission
Do not submit any ideas, inventions, works of authorship, or other information that can be considered your own intellectual property that you would like to present to us unless we have first signed an agreement regarding the intellectual property or a non-disclosure agreement. If you disclose it to us absent such written agreement, you grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media.
11. Termination of use
We may, in our sole discretion, at any time modify or discontinue access to, temporarily or permanently, the website or any Service thereon. You agree that we will not be liable to you or any third party for any such modification, suspension or discontinuance of your access to, or use of, the website or any content that you may have shared on the website. You will not be entitled to any compensation or other payment, even if certain features, settings, and/or any Content you have contributed or have come to rely on, are permanently lost. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.
12. Warranties and liability
Nothing in this section will limit or exclude any warranty implied by law that it would be unlawful to limit or to exclude. This website and all content on the website are provided on an “as is” and “as available” basis and may include inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, whether express or implied, as to the availability, accuracy, or completeness of the Content. We make no warranty that:
- this website or our content will meet your requirements;
- this website will be available on an uninterrupted, timely, secure, or error-free basis.
Nothing on this website constitutes or is meant to constitute, legal, financial or medical advice of any kind. If you require advice you should consult an appropriate professional.
The following provisions of this section will apply to the maximum extent permitted by applicable law and will not limit or exclude our liability in respect of any matter which it would be unlawful or illegal for us to limit or to exclude our liability. In no event will we be liable for any direct or indirect damages (including any damages for loss of profits or revenue, loss or corruption of data, software or database, or loss of or harm to property or data) incurred by you or any third party, arising from your access to, or use of, our website.
Except to the extent any additional contract expressly states otherwise, our maximum liability to you for all damages arising out of or related to the website or any products and services marketed or sold through the website, regardless of the form of legal action that imposes liability (whether in contract, equity, negligence, intended conduct, tort or otherwise) will be limited to the total price that you paid to us to purchase such products or services or use the website. Such limit will apply in the aggregate to all of your claims, actions and causes of action of every kind and nature.
13. Privacy
To access our website and/or services, you may be required to provide certain information about yourself as part of the registration process. You agree that any information you provide will always be accurate, correct, and up to date.
We have developed a policy to address any privacy concerns you may have. For more information, please see our Privacy Statement and our Cookie Policy.
14. Export restrictions / Legal compliance
Access to the website from territories or countries where the Content or purchase of the products or Services sold on the website is illegal is prohibited. You may not use this website in violation of export laws and regulations of Poland.
15. Affiliate marketing
Through this Website we may engage in affiliate marketing whereby we receive a percentage of or a commission on the sale of services or products on or through this website. We may also accept sponsorships or other forms of advertising compensation from businesses. This disclosure is intended to comply with legal requirements on marketing and advertising which may apply, such as the US Federal Trade Commission Rules.
16. Assignment
You may not assign, transfer or sub-contract any of your rights and/or obligations under these Terms and conditions, in whole or in part, to any third party without our prior written consent. Any purported assignment in violation of this Section will be null and void.
17. Breaches of these Terms and conditions
Without prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take such action as we deem appropriate to deal with the breach, including temporarily or permanently suspending your access to the website, contacting your internet service provider to request that they block your access to the website, and/or commence legal action against you.
18. Indemnification
You agree to indemnify, defend and hold us harmless, from and against any and all claims, liabilities, damages, losses and expenses, relating to your violation of these Terms and conditions, and applicable laws, including intellectual property rights and privacy rights. You will promptly reimburse us for our damages, losses, costs and expenses relating to or arising out of such claims.
19. Waiver
Failure to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision.
20. Language
These Terms and Conditions will be interpreted and construed exclusively in English. All notices and correspondence will be written exclusively in that language.
21. Entire agreement
These Terms and Conditions, together with our privacy statement and cookie policy, constitute the entire agreement between you and Investec Group Sp.z o.o. in relation to your use of this website.
22. Updating of these Terms and conditions
We may update these Terms and Conditions from time to time. It is your obligation to periodically check these Terms and Conditions for changes or updates. The date provided at the beginning of these Terms and Conditions is the latest revision date. Changes to these Terms and Conditions will become effective upon such changes being posted to this website. Your continued use of this website following the posting of changes or updates will be considered notice of your acceptance to abide by and be bound by these Terms and Conditions.
23. Choice of Law and Jurisdiction
These Terms and Conditions shall be governed by the laws of Poland. Any disputes relating to these Terms and Conditions shall be subject to the jurisdiction of the courts of Poland. If any part or provision of these Terms and Conditions is found by a court or other authority to be invalid and/or unenforceable under applicable law, such part or provision will be modified, deleted and/or enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions. The other provisions will not be affected.
24. Contact information
This website is owned and operated by Investec Group Sp.z o.o..
You may contact us regarding these Terms and Conditions by writing or emailing us at the following address: lp.puorgcetsevni@ofni
ul. Rynek 8, 39-320 Przecław
25. Download
You can also download our Terms and Conditions as a PDF.
Terms and Conditions
1. Introduction
These Terms and Conditions (“Agreement”) govern your use of the services provided by Investec Group Sp. z o.o., also known as Investec Akademia (“Investec,” “we,” or “us”). By accessing or using our services, including but not limited to courses, accommodations, and other related services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of this Agreement, you must not use our services.
2. Definitions
– “Investec” refers to Investec Group Sp. z o.o., also known as Investec Akademia, with its head office located at ul. Dworcowa 4/40, 39-300 Mielec.
– “Campus” refers to the two language campuses located at ul. Kawaleryjska 28/104, 15-324 Białystok, and ul. Rynek 8, 39-320 Przecław.
– “Customer,” “you,” or “your” refers to the individual or entity using our services.
– “Registration fee” refers to the €100 fee paid at the time of registration, which is non-refundable.
– “Invoice” refers to the document issued by Investec detailing the fees and charges for the services requested by the customer.
3. Registration and Payment
3.1. To access our services, you must complete the registration process and pay the registration fee.
3.2. All payments, including the booking and receipt of invoice payment, must be made in full by bank transfer or through our online payment system via Stripe.
3.3. Investec does not store your credit card or debit card data.
Refund and Appointment Rescheduling Policy for Investec Akademia:
At Investec Akademia, we understand that securing appointments at the Polish embassy can sometimes be challenging due to high demand or unforeseen circumstances. We want to assure our students that their interests are protected, and we have established the following policy:
No Appointments Available at the Polish Embassy:
If you are unable to secure an appointment at the Polish embassy in your home country or country of residence, please promptly inform Akademia by contacting our support team at akademia@investecgroup.pl.
Rescheduling to the Next Intake:
Upon receiving the notification of the unavailability of appointments, we will reschedule your admission to the next available intake without any additional charges or penalties. We understand that this situation may be beyond your control, and we want to ensure you have the opportunity to join our Akademia at the earliest convenience.
Communication and Documentation:
To initiate the rescheduling process, we request you to provide us with the relevant communication or documentation from the Polish embassy confirming the unavailability of appointments. This information will help us verify the situation and facilitate a smooth transition to the next intake.
Timely Notification:
Please ensure that you inform Akademia about the appointment unavailability as soon as possible, allowing us sufficient time to process your rescheduling request and make the necessary arrangements.
4. Cancellation and Refunds (check if course change is applied read the policy carefuly)
4.1. In the event that you cancel your booking, the following refund policy will apply:
– Cancellations made 30 days prior to the course or accommodation start date (whichever comes first) will be eligible for a refund of 75%, excluding non-refundable charges such as registration fees, visa assistance, medical insurance fees (if applicable), and administration charges.
– Cancellations made 14 days prior to the arrival date will be eligible for a refund of 60% of the invoice amount, excluding non-refundable charges and accommodation cancellation fees.
– Cancellations made 7 days prior to the arrival date will be eligible for a refund of 50% of the invoice amount, excluding non-refundable charges and accommodation cancellation fees.
– Cancellations made 3 days prior to the arrival date will be eligible for a refund of 0% of the invoice amount, excluding non-refundable charges and accommodation cancellation fees.
– Cancellations made 2 days prior to the arrival date and “no shows” will not be eligible for a refund.
– Hotel accommodation cancellations made 28 days prior to the arrival date will not be eligible for a refund.
4.2. For host family accommodation, availability will only be guaranteed for the first 48 hours following a request.
4.3. Lessons missed due to illness or pre-planned holidays during the course will not be replaced or refunded.
4.4. Investec reserves the right to modify the refund policy in exceptional circumstances, which will be communicated to the customer.
4.5. If your visa application is denied, we will issue a complete refund of your paid fees, with a deduction of 200 Euro as a service fee. To initiate the refund process, please follow these steps:
a. Within 5 business days of receiving your visa refusal letter, scan and email it to akademia@investecgroup.pl, along with your full name and student ID (if applicable).
b. We will verify the refusal letter and process your refund request within 180 days.
Please note that this policy applies only to cases where a visa has been denied, and we reserve the right to request additional documentation, if needed, for verification purposes. The refund process does not cover any bank charges incurred during currency conversion. If your bank or an intermediary bank deducts any amount while converting currencies, the candidate will be responsible for bearing those charges.
We aim to ensure a smooth and hassle-free refund process for our students while providing the necessary support during challenging times. If you have any questions or require further assistance, feel free to reach out to our support team at akademia@investecgroup.pl.
Refund Amount:
If a student’s visa application is denied by the relevant authorities, we will refund the total program fees paid, excluding the Value Added Tax (VAT) of 23%.
VAT Refund Eligibility:
The 23% VAT amount is also eligible for a refund, subject to the following conditions:
The student must provide valid proof of the visa denial from the respective embassy or consulate.
The VAT refund will only be processed after a waiting period of 180 days from the date of visa denial. This waiting period allows for the possibility of any visa appeal processes or additional documentation submissions.
How to Request a Refund:
To initiate the refund process, the student or their authorized representative must inform Investec Akademia Poland’s administration office immediately upon receiving the visa denial. They will guide you through the necessary steps and request the required documents for verification purposes.
Refund Processing Time:
Once all the necessary documents are received and verified, we will process the refund within [180 business days]. Please note that it may take additional time for the funds to reflect in your account, depending on your payment method and financial institution.
Conditions for Eligibility:
The refund policy is applicable only to students enrolled in programs at Investec Akademia Poland.
The visa denial must be from the official government agency responsible for processing student visas for Poland.
Any false information or misrepresentation during the visa application process may result in the forfeiture of the refund eligibility.
The student is responsible for providing accurate and up-to-date information during the visa application process.
Non-Refundable Fees:
Please be aware that certain non-refundable fees, such as application fees or administrative charges, may apply. These will be communicated to students during the enrollment process. If your visa application is denied, we will issue a complete refund including VAT in 180 days and your paid fees, with a deduction of 200 Euro as a service fee.
In the event that a student’s visa application is not accepted due to any shortcomings in their provided documents, Investec Akademia offers the following procedure for addressing this situation:
Immediate Contact: If a student’s visa application is declined due to any lack of documents from their side, it is advised that they promptly get in touch with Investec Akademia via email at akademia@investecgroup.pl. It is crucial to provide a comprehensive overview of the situation.
Change of Semester Application: Students who face a visa rejection are encouraged to apply for a change of semester. This process allows them to defer their enrollment to either the November 2023 or May 2024 academic session.
Updated Supporting Documents: To facilitate a successful visa application for the new semester, students will need to prepare updated supporting documents as required for visa processing.
Courier Service Cost: As part of the change of semester process, students will need to resend the necessary documents through courier services. The cost for this courier service is 120 Euro.
Communication of Semester Change: Investec Akademia will keep the student informed via email about the progress of their change of semester application. Updates will be provided at each significant stage of the process.
Flexibility in Semester Change: Students have the flexibility to change their semester at any time. However, the change needs to be addressed according to the specified procedure to ensure a smooth transition.
Investec Akademia – Course Change Refund Policy
Introduction
This Course Change Refund Policy outlines the terms and conditions associated with course changes for students enrolled at Investec Akademia. A course change refers to altering the originally chosen course year or intake semester due to valid reasons. Students are encouraged to read and understand this policy carefully to comprehend the charges and processes related to course changes.
1. Course Change Fee
In the event that a student applies for a course change that results in a change of the course year or intake semester, a fee of 180 euros will be levied. This fee is intended to cover administrative and processing costs associated with the course change.
2. Non-Refundable Tuition Fees
Please take note that, once a course change is applied, the tuition fees for the originally enrolled course become non-refundable. Students will not be eligible for a refund of the tuition fees paid for the course they were initially enrolled in.
3. Subsequent Course Changes
If a student wishes to make another course change following the initial change, there will be no additional charges for the course change itself. However, the student will be responsible for the courier charges associated with sending new documents, such as updated transcripts or admission letters, if required. These courier charges will be determined based on the current rates at the time of the change.
4. Application Process
To apply for a course change, students must adhere to Investec Akademia’s official course change process. This process may involve submitting a normal request.
5. Refund Processing Time
Refunds for course change fees is not possible. However, please be aware that processing times may vary depending on administrative workload and other factors. if no fee is paid the charges will be charged from a tution fee.
6. Contact Information
For any questions or concerns regarding the course change refund policy or the course change process, please do not hesitate to contact the Investec Akademia Student Services Department at akademia@investecgroup.pl
Disclaimer
Investec Akademia reserves the right to amend or modify this refund policy at any time. Any changes will be communicated to students in a timely manner. This policy is subject to the terms and conditions outlined in the official student handbook or enrollment agreement.
By applying for a course change at Investec Akademia, you acknowledge that you have read, understood, and agreed to the terms and conditions of this refund policy.
5. Communication
5.1. You agree to provide accurate and up-to-date contact information, including a valid email address and phone number, to receive communications from Investec.
5.2. Investec may communicate with you via phone, email, or other provided contact details for purposes related to the services we offer.
5.3. You are responsible for regularly checking your email and other communication channels for updates from Investec.
6. Limitation of Liability
6.1. Investec strives to provide accurate and reliable information, but we do not guarantee the completeness, accuracy, or timeliness of the information provided.
6.2. Investec shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our services.
6.3. You agree to indemnify and hold Investec, its affiliates, officers, directors, employees, and agents harmless from any claims, damages, or liabilities arising out of your use of our services.
7. Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of Poland. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Poland.
Privacy Policy
1. Collection and Use of Personal Information
1.1. Investec may collect personal information from you, including but not limited to your name, contact details, and payment information, for the purpose of providing our services and processing payments.
1.2. We may use your personal information to communicate with you, provide customer support, and improve our services.
2. Data Protection and Security
2.1. Investec takes the security of your personal information seriously and implements reasonable measures to protect it from unauthorized access, use, or disclosure.
2.2. We do not sell, trade, or rent your personal information to third parties without your explicit consent, except as required by law or to provide the services you requested.
3. Retention of Personal Information
3.1. Investec will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
4. Cookies
4.1. Our website may use cookies to enhance your browsing experience. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.
5. Third-Party Links
5.1. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of those websites before providing any personal information.
6. Updates to the Privacy Policy
6.1. Investec reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website or through other communication channels.
7. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Investec Group Sp. z o.o.
ul. Dworcowa 4/40,
39-300 Mielec, Poland
Phone: (+48) 787 798 760
Email: info@investecgroup.pl
Please read these Terms and Conditions and Privacy Policy carefully before using our services. By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.